30% Of Customers Feel Comfortable With A Business Which Responds To Online Reviews

Keeping in touch with your customers develops trust. Even something like responding to their comments and reviews can make them feel appreciated.

As you might anticipate, clients who feel this way are ready to spend more money with a company.

Source: Statuslabs

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the enormous effect user ratings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

Favorable Reviews Encourage 68% Of Consumers To Choose Local Businesses

Since the large majority of customers read reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

60% Of Consumers Consult Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.

Reviews and score data show individuals value the opinion of peers more than any other material.

Source: Collective Bias

Just 6 Percent Of Customers Don't Trust Client Reviews At All

According to client review statistics, a massive 19 percent of consumers always trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are generally ads.

Source: Martech Zone

67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Choosing A Service Provider

Reviews have a huge effect on their decision when clients have to choose a service provider.

Source: DemandGenReport

91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review statistics put customers' reviews as the most credible source of recommendations. Online reviews normally bring the same weight as suggestions from family and friends.

Source: Brightlocal

70% Of Customers Prefer To Discover A Business Through Reviews And Articles, Instead Of Advertisements

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

The Majority Of Best Selling Products Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to client rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a medical professional or a lawyer.

Younger people (age 18-35) are much more likely to hire an expert based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

United States Buyers View "Product Performance" To Be The Most Helpful Information In Product Reviews

When people check out reviews, they focus on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of American customers.

Source: Statista

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'extremely frequently'.

Source: Trust You

83 Percent Of Clients Do Not Trust Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. Many users who no longer trust advertisements choose to focus on clients' suggestions online.

Source: Statuslabs

A Solitary Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated content can do miracles in terms of conversions.

A single review can have a huge effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44 percent boost.

Source: RevLocal

89% Of Clients Read A Companies Responses To Reviews

Not only do many customers read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

63.6% Of Consumers Check Out Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

These online review stats reveal the general popularity of a site can only presume when it comes to trust.

Source: Review Trackers