Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Favorable Reviews Encourage 68 Percent Of Consumers To Use Local Businesses

Since the vast bulk of customers read reviews, you would want yours to be enticing to new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

30% Of Customers Feel Favorable To A Company Which Responds To Online Reviews

Communicating with your clients creates trust. Even something easy like responding to their comments and reviews can make them feel appreciated.

As you might anticipate, clients who feel this way are going to invest more money with a business.

Source: Statuslabs

Reviews Published On Twitter Can Help Increase Revenues By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

If A Business Manages To Solve Issues Quickly And Efficiently, 95% Of Unhappy Consumers Will Return To A Business

Customers don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there's absolutely nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software purchasers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US consumers consider reviews as 'exceptionally influential'.

To highlight the significance of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those same customers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Statistics reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

83% Of Clients Do Not Trust Advertising

The standard channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust advertisements choose to take note of clients' recommendations online.

Source: Statuslabs

72 Percent Of Consumers Won't Take Action Unless They Read Some Reviews

No matter how tempting your marketing is, you still need consumer reviews. There is no skirting around it. Clients are still ready to hear you out, but they rely on other people more.

Source: My Testimonial Engine

89% Of Customers Review A Businesses Feedback To Reviews

Not only do a lot of consumers check out the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.

Source: Brightlocal

United States Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals check out reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

Only 6 Percent Of Consumers Do Not Trust Consumer Reviews At All

According to client review stats, a massive 19% of customers constantly rely on online reviews and never ever a make a purchase without reading reviews initially.

Source: Statista

70 Percent Of Consumers Prefer To Find Out About A Business Through Reviews And Short Articles, Instead Of Ads

Advertisements are all well and good, however it deserves attempting a different approach as well. Reviews are by far the very best way to find the truth about a product or service.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star ranking is the first thing customers see. Still, users take notice of other factors too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States customers.

Source: Statista

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'really frequently'.

Source: Trust You

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all individuals in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to pick a physician or an attorney.

Younger people (age 18-35) are much more inclined to hire a professional based upon online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

83% Of All Young Shoppers Were Invited To Give A Review Recently

Of those invited, 80% of clients did give a review. In general, businesses have actually asked 66% of all consumers to leave a review on their company.

Source: Brightlocal