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70 Percent Of Consumers Choose To Learn About A Business Through Short Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, but it deserves attempting a different approach too. Reviews are without a doubt the best method to find the truth about a service or product.
Source: Statuslabs
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Element
Statistics reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
61 Percent Of Regional Businesses Have An Average Score Of 4 To 5 Stars
Generally 2 out of 3 businesses have excellent and good rankings. Only 5% of businesses have a score listed below three stars.
Source: Brightlocal
53% Of Customers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats prove that 63% of client reviews stay without a reply. That's regrettable, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
More Than Half Of Customers Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are reportedly the more opinionated ones.
Source: Statista
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize An Organisation
This stat is among many that show the importance of online scores. Now that news of consumer satisfaction travels this fast, keeping your clients pleased is more important than ever.
57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11 percent looked only for organizations with an ideal five star score.
Source: Brightlocal
Reviews Published On Twitter Can Improve Online Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Only 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact make use of them.
Although we now know why consumer reviews are so powerful, many businesses apparently don't.
Source: LsaInsider
89% Of Clients Browse A Businesses Feedback To Reviews
Not only do the majority of customers read the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal