Since They Want To Purchase An Item Or A Service And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Go To Review Sites.

Users come because they have actually already formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to choose a doctor or a lawyer.

Young people (age 18-35) are even more likely to employ a professional based upon online reviews. Only 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who read customer reviews, concur that it increases their buying confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'incredibly influential'.

To highlight the value of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those very same consumers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

30% Of Clients Feel Favorable To A Company Which Responds To Online Reviews

Keeping in touch with your consumers builds their trust. Even something like responding to their reviews and remarks can make them feel valued.

As you may anticipate, customers who feel this way are ready to spend more money with a business.

Source: Statuslabs

Over Half Of Consumers Won't Use A Service If It Has Less Than A 4 Star Rating

This stat is among lots of that highlight the importance of online scores. Now that news of client fulfillment travels this fast, keeping your clients happy is more crucial than ever.

57% of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked just for organizations with an ideal five star score.

Source: Brightlocal

90% Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals say about first impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

70 Percent Of Customers Prefer To Learn About A Business By Means Of Posts And Reviews, Instead Of Ads

Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are without a doubt the very best way to discover the truth about a product or service.

Source: Statuslabs

Buyers Reading Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. For that reason, buying decisions are made rapidly.

Online reviews are clearly persuasive, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

More Than Half Of Customers Aged 25-34 Submitted Reviews

According to Statista, the more youthful generations are obviously the more opinionated ones.

Source: Statista

American Shoppers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

They focus on various aspects of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US customers.

Source: Statista

If They Were Asked, 77% Of Clients Would Definitely Give A Review

More than a 35% would post a review to inform others about their consumer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to leave a review to help other people with their decision making process.

Source: Podium