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15 Percent Of People Do Not Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of potential customers will not even consider doing business with a business they can't find opinions about.
Source: Statuslabs
83% Of All Young Customers Were Invited To Give A Review Recently
Of those asked, 80% of clients did leave a review. In general, businesses have asked 66% of all clients to post a review on their business.
Source: Brightlocal
American Shoppers View "Product Performance" To Be The Most Valuable Info In Product Reviews
When individuals check out reviews, they concentrate on various aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American clients.
Source: Statista
53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review stats show that 63% of consumer reviews remain without a reply. That's too bad, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
72% Of Customers Won't Take Action Before They Read Some Reviews
Regardless of how appealing your marketing is, you still need customer reviews. There is no skirting around it. Customers are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
70% Of Consumers Prefer To Find Out About A Business Via Reviews And Articles, Instead Of Advertisements
Ads are all well and good, but it deserves attempting a different approach too. Reviews are without a doubt the best method to discover the truth about a service or product.
Source: Statuslabs
77% Of Users Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses should to be continuously requesting reviews.
Source: Statuslabs
49% Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of clients, who take note of the number of reviews is currently at 46 percent.
Source: Brightlocal
98 Percent Of Yelp's Browsers Bought From A Business They Found On The Website
Typically, 142 million customers check out Yelp every month. If you haven't claimed your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat consumers well typically succeed, review websites help make certain of that.
Source: Statuslabs
86% Of Customers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses actually make use of them.
Although we now know why client reviews are so powerful, the majority of businesses apparently do not.
Source: LsaInsider