89% Of Shoppers Prefer To Read Reviews On Their Mobile Devices

Be it via an app or a mobile internet browser, people prefer to read reviews on their mobile phones.

Source: Statista

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people read much more reviews to get an idea of how business is in fact doing. Don't depend upon that figure alone.

Source: Brightlocal

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of customers, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two thirds of companies have great and awesome rankings. Only 5% of businesses have a rating below three stars.

Source: Brightlocal

More Than Half Of Customers Won't Utilize A Service If It Has Less Than A 4 Star Rating

This stat is among numerous that illustrate the significance of online scores. Now that news of client satisfaction travels this quick, keeping your clients pleased is more crucial than ever.

57 percent of consumers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked only for businesses with a perfect five star ranking.

Source: Brightlocal

Customers Could Spend 31 Percent More With A Business That Has Great Reviews

Take notice of this statistic. The more detailed other users describe your product and services, the more money you can charge and customer review statistics reveal to us exactly just how much more.

Source: Martech Zone

63.6% Of Customers Go To Google To Look For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats reveal the basic appeal of a website can just go so far.

Source: Review Trackers

77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

89% Of Clients Read A Companies Responses To Reviews

Not only do many clients read the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

Over Half Of Clients Aged 25-34 Gave Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

72 Percent Of Clients Won't Take Action Before They Read Some Reviews

Irrespective of how alluring your marketing is, you still require consumer reviews. There's no skirting around it. Clients are still ready to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a brand-new vehicle and there are several models which fit your criteria. How do you pick the best one for you? Well, you read reviews.

With the help of other customers, you quickly decide on a model that works for you. That's how favorable reviews convert consumers into clients.

Source: Consumer Affairs

83% Of All Younger Buyers Were Asked To Submit A Review Recently

Of those asked, 80% of consumers did give a review. Overall, companies have asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Choosing A Service Provider

When customers need to choose a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport