73% Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't pleased with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the would-be customers are searching for. Nearly a 3rd of customers say composed reviews are the only function that makes them think the sites' reviews are useful and appropriate.

Source: Fan and Fuel

91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review stats position clients' reviews as the most trustworthy source of recommendations. Online reviews normally carry the exact same weight as guidance from family and friends.

Source: Brightlocal

82 Percent Of Customers Go To Review Sites Due To The Fact That They Want To Buy An Item Or A Service And Wish To Get The Facts About The Businesses Services And Products.

Review sites are places that customers go to get the truth about a product, business or service . Users come due to the fact that they have already formed a purchase decision. The bulk of them (89%) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

Only 6 Percent Of Consumers Don't Trust Customer Reviews At All

According to client review stats, a whopping 19% of customers always trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

Over Half Of Consumers Will Not Use An Organisation If It Has Less Than A 4 Star Rating

This stat is among numerous that illustrate the importance of online ratings. Now that news of customer satisfaction travels this quick, keeping your customers pleased is more important than ever.

57% of customers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked just for organizations with a best five star ranking.

Source: Brightlocal

More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%

One negative review suffices for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Over Half Of Individuals Aged 25-34 Posted Reviews

According to Statista, the younger generations are purportedly the more opinionated ones.

Source: Statista

72 Percent Of Consumers Won't Take Action Before They Read Some Reviews

No matter how alluring your marketing is, you still require consumer reviews. There is no other way around it. Consumers are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Data reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

Now a days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star rating is the first thing consumers see. Still, users pay attention to other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

If They Were Asked, 77% Of Clients Would Certainly Submit A Review

More than a 35% would post a review to inform others about their customer encounter and 24% would likely direct their review to the business itself.

Over a 26% would want to post a review to assist other individuals with their choice making process.

Source: Podium

60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and score stats show individuals value the opinion of peers more than any other content.

Source: Collective Bias