Over Half Of Consumers Won't Use An Organisation If It Has Less Than A 4 Star Rating

This stat is one of numerous that highlight the significance of online ratings. Now that news of consumer satisfaction travels this fast, keeping your customers pleased is more crucial than ever.

57 percent of consumers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for organizations with an ideal five star score.

Source: Brightlocal

70 Percent Of Consumers Prefer To Find Out About A Business Through Short Articles And Reviews, Rather Than Ads

Ads are all well and good, however it deserves attempting a different approach also. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a remarkably low number of companies really make use of them.

Although we now understand why customer reviews are so effective, a lot of businesses obviously do not.

Source: LsaInsider

53% Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

Negative Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, individuals devote more than five times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo

72 Percent Of Consumers Won't Take Action Unless They Read Some Reviews

Irrespective of how alluring your marketing is, you still require consumer reviews. There is no way around it. Customers are still ready to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

82% Of Customers Visit Review Sites Since They Want To Acquire An Item Or A Service And Want To Get The Truth About Business Services And Products.

Review websites are locations that customers go to get the facts about a business, service or item . Users come due to the fact that they have currently formed a purchase decision. The bulk of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

98% Of Yelp's Website Visitors Purchased From A Business They Found On The Website

Generally, 142 million customers visit Yelp on a monthly basis. If you have not declared your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

60 Percent Of Customers Consult Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With men being two times as likely to be influenced than women.

Reviews and score data reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

83% Of All Younger Consumers Were Invited To Leave A Review Recently

Of those asked, 80% of clients did post a review. Overall, companies have actually asked 66% of all consumers to give a review on their company.

Source: Brightlocal

73 Percent Of Customers Think Written Reviews Are More Important Than Star And Number Scores

Online review statistics make it clear people aren't pleased with ratings alone.

Consumer reviews make the stats appear more authentic which is what the potential consumers are looking for. Almost a third of customers say composed reviews are the only function that makes them believe the websites' reviews are helpful and appropriate.

Source: Fan and Fuel

Google Represents 57.5 Percent Of All Reviews All Over The World

Google is in the lead here, followed by Facebook as a remote second.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Over Half Of Consumers Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are reportedly the more vocal ones.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to pick a physician or a lawyer.

Younger people (age 18-35) are even more likely to hire a professional based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters