88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management statistics show a business's reputation does not affect just the consumers. Potential team members likewise take a look at scores and take a look at reviews.

Source: Deloitte

98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Generally, 142 million customers go to Yelp each month. If you have not declared your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

Google Represents 57.5 Percent Of All Reviews Across The World

Google is in the lead here, followed by Facebook as a distant second.

These the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

74 Percent Of Regional Companies Have At A Minimum, One Google Review

One review is far from enough to enhance your website's SERP ranking.

Looking at online ratings data, we discovered that a business needs to have a minimum of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

89% Of Customers Want To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile web browser, people today choose to read reviews on their cell phones.

Source: Statista

Customer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

Favorable Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Because the large majority of consumers read reviews, you'd want yours to be inviting to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

82% Of Customers Go To Review Sites Due To The Fact That They Want To Purchase A Service Or An Item And Wish To Get The Truth About Business Product Or Services.

Review sites are places that customers go to get the truth about a business, service or product . Users come since they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star rating is the first thing consumers see. Still, users pay attention to other factors also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of American consumers.

Source: Statista

Unfavorable Reviews Can Boost Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review statistics, people devote more than 5 times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

63.6% Of Consumers Check Out Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

These online review stats reveal the general popularity of a site can only go so far when it comes to trust.

Source: Review Trackers

73 Percent Of Consumers Think Customer Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear people aren't satisfied with scores alone.

Consumer reviews make the statistics appear more genuine which is what the potential clients are searching for. Nearly a third of customers state written reviews are the only function that makes them think the sites' reviews are beneficial and pertinent.

Source: Fan and Fuel