30% Of Consumers Feel Comfortable With A Business Which Responds To Online Reviews

Communicating with your clients establishes trust. Even something like responding to their reviews and comments can make them feel valued.

As you may anticipate, customers who feel this way are more willing to spend more money with a company.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

90% Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about very first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can also influence our buying preferences.

According to social reviews data, Facebook impacts the majority of users' purchase choices.

Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

70 Percent Of Consumers Prefer To Learn About A Business By Means Of Posts And Reviews, Rather Than Advertisements

Ads are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

Consumers Could Spend 31% More With A Business That Has Great Reviews

Pay attention to this fact. The more detailed other users explain your service or product, the more cash you can charge and consumer review stats reveal to us precisely how much more.

Source: Martech Zone

Software Reviews Impact Over 98% Of All Purchasers

18% of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat customers fairly typically prosper, review websites help ensure of that.

Source: Statuslabs

61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Generally two thirds of businesses have good and outstanding scores. Just 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews stay without a reaction. That's too bad, because those companies are losing customers that way.

Source: Review Trackers

Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Since the large bulk of customers read reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Website

Usually, 142 million consumers check out Yelp each month. This is as great a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics place consumers' reviews as the most trustworthy source of recommendations. Online reviews generally bring the same weight as guidance from friends and family.

Source: Brightlocal

Just 6% Of Consumers Don't Trust Client Reviews At All

According to customer review statistics, a tremendous 19% of consumers constantly trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

89% Of Clients Review A Businesses Feedback To Reviews

Not only do a lot of shoppers check out the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.

Source: Brightlocal

77% Of Customers Don't Trust Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. Many people read many more reviews to get an idea of how the business is really doing. Don't depend upon that statistic alone.

Source: Brightlocal

Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are essentially advertisements.

Source: Martech Zone