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The Average Review Length Has Actually Gotten 65% Much Shorter Since 2010
Nowadays reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of tweet from twitter.
Source: Review Trackers
If A Company Takes Care Of Issues Rapidly And Effectively, 95% Of Unhappy Consumers Will Return To A Business
Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also
We already discussed the positive and negative reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. Consumers anticipate to see some negative reviews.
Source: Capterra
15% Of Buyers Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of potential customers will not even think about doing business with a company they can't discover opinions about.
Source: Statuslabs
91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review statistics put clients' reviews as the most reliable source of recommendations. Online reviews usually bring the very same weight as guidance from loved ones.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they check out reviews 'constantly' or 'really frequently'.
Source: Trust You
Just 6% Of Customers Do Not Trust Client Reviews At All
According to client review statistics, a whopping 19 percent of customers always rely on online reviews and never ever a buy without checking out reviews initially.
Source: Statista
64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, concur that it increases their buying confidence.
Companies use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review statistics clarify that 63% of client reviews remain without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
Online Item Reviews About A Product Can Increase Its Conversion Rate By A Staggering 270%
User review stats reveal the purchase likelihood for a product with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Website
Normally, 142 million consumers check out Yelp each month. This is as good a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
72% Of Customers Will Not Take Action Unless They Read Some Reviews
No matter how captivating your marketing is, you still need consumer reviews. There's no skirting around it. Consumers are still going to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
71% Of Millennials Search Customer Reviews Of Professional Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to select an attorney or a doctor.
Young people (age 18-35) are even more likely to employ an expert based on online reviews. Just 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
A Solitary Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated content can do miracles in terms of conversions.
A single review can have an enormous effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44 percent increase.
Source: RevLocal