53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats prove that 63% of client reviews stay without a reply. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

74% Of Regional Companies Have At A Minimum, One Google Review

A single review is far from adequate to improve your site's SERP ranking.

Taking a look at online rankings data, we learnt that a business needs to have approximately 40 reviews before people "Award" it with a star.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who read consumer reviews, agree that it increases their buying confidence.

Businesses use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

82 Percent Of Customers Go To Review Websites Since They Wish To Buy A Service Or An Item And Want To Get The Facts About Business Product Or Services.

Users come since they have actually currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Website

Normally, 142 million customers check out Yelp each month. This is as good a time as any if you have not claimed your free Yelp business page.

Source: RevLocal

70% Of Customers Choose To Learn About A Business Via Short Articles And Reviews, Rather Than Ads

Ads are all well and good, but it's worth attempting a different approach too. Reviews are by far the best method to find the truth about a service or product.

Source: Statuslabs

One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated content has an unassailable influence on customers.

If businesses stop to consider the power of client reviews over millennials, they will realize what they've been missing out on. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

Reviews have an enormous impact on their decision when clients have to select a service provider.

Source: DemandGenReport

70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out a lot more reviews to get a better idea of how business is actually doing. Do not depend on that figure alone.

Source: Brightlocal

91 Percent Of Millennials Trust Online Reviews As Much As Friends And Family

Online review statistics put consumers' reviews as the most credible source of suggestions. Online reviews generally carry the same weight as recommendations from loved ones.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US buyers consider reviews as 'incredibly influential'.

To highlight the value of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those exact same consumers are also going to accept slower shipping times for such items.

Source: Turntonetworks

Reviews Published On Twitter Can Help Improve Revenues By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

77% Of Users Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the positive and negative reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. Customers anticipate to see some negative reviews.

Source: Capterra

86% Of Customers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you provide them a great experience.

Source: Brightlocal

Over Half Of Customers Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are reportedly the more opinionated ones.

Source: Statista

63.6% Of Consumers Visit Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.

These online review statistics reveal the basic appeal of a website can just presume when it pertains to trust.

Source: Review Trackers

Only 6% Of Consumers Don't Rely On Customer Reviews At All

According to consumer review data, a massive 19% of consumers constantly trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista