67% Of Consumers Claim Reviews Are A "Very Important" Factor When Selecting A Service Provider

When customers have to select a solution provider, reviews have a massive influence on their decision.

Source: DemandGenReport

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Clients

24% of US consumers consider reviews as 'very influential'.

To highlight the value of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those very same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star ranking is the first thing customers see. Still, users take note of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can also influence our buying preferences.

According to social reviews data, Facebook affects over half of users' purchase choices.

Facebook reviews stats expose that four out of 5 users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

83% Of All Younger Shoppers Were Asked To Submit A Review Recently

Of those invited, 80% of customers did post a review. In general, businesses have actually asked 66% of all clients to give a review on their company.

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Clients Might Spend 31 Percent More With A Business That Has Excellent Reviews

Take notice of this fact. The better other users explain your services or product, the more money you can charge and consumer review stats show us precisely just how much more.

Source: Martech Zone

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends reveal people prefer to comment if they had a positive experience, instead of a negative or mediocre one.

Source: Brightlocal

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Revenue

Businesses that treat clients well usually succeed, review sites help ensure of that.

Source: Statuslabs

If They Were Asked, 77% Of Consumers Would Likely Leave A Review

More than a 35% would do it to advise others about their customer encounter and 24% would most likely direct their review to the business itself.

Over a 26% would be willing to give a review to help other people with their choice making process.

Source: Podium

15% Of Users Do Not Trust Businesses Without Online Reviews

No trust implies no interactions. 15 percent of possible clients won't even think about doing business with a company they can't find viewpoints about.

Source: Statuslabs

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the massive impact user ratings have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Google Accounts For 57.5% Of All Reviews All Over The World

Google is in the lead here, followed by Facebook as a far-off second.

These the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

If A Company Deals With Issues Rapidly And Effectively, 95% Of Dissatisfied Clients Will Return To A Business

Clients do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there is nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday