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88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a company's reputation doesn't impact simply the clients. Potential team members likewise look at rankings and read reviews.
Source: Deloitte
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'always' or 'very often'.
Source: Trust You
67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
When customers need to select a service provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website
Normally, 142 million consumers visit Yelp monthly. If you have not declared your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
Positive Reviews Encourage 68 Percent Of Customers To Use Local Businesses
Since the large bulk of customers check out reviews, you would want yours to be appealing to brand-new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Income
Businesses that treat customers honorably generally flourish, review websites help make sure of that.
Source: Statuslabs
Clients Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. Therefore, purchasing choices are made rapidly.
Online reviews are obviously convincing, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
83% Of All Younger Clients Were Invited To Post A Review Recently
Of those invited, 80% of consumers did give a review. In general, companies have asked 66% of all clients to leave a review on their company.
Source: Brightlocal
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive force for users to spend more time on your site. According to online review data, people spend more than 5 times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated material can do wonders in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% increase.
Source: RevLocal
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization
The star rating is the first thing consumers see. Still, users focus on other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American consumers.
Source: Statista
Because They Desire To Purchase A Service Or An Item And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Visit Review Sites.
Users come because they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
If They Were Asked, 77% Of Clients Would Most Likely Leave A Review
More than a 35% would do it to educate others about their customer experience and 24% would definitely direct their review to the company itself.
Over a 26% would want to leave a review to help other people with their choice making process.
Source: Podium
73% Of Customers Believe Written Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't pleased with scores alone.
Consumer reviews make the stats appear more genuine which is what the would-be clients are trying to find. Almost a 3rd of customers state written reviews are the only function that makes them believe the sites' reviews are beneficial and appropriate.
Source: Fan and Fuel