Buyers Checking Out Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, purchasing decisions are made quickly.

Online reviews are undoubtedly persuasive, yet marketers haven't always come to value the power of them.

Source: Martech Zone

53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics show that 63% of customer reviews go on without a reply. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star rating is the first thing customers see. Still, users take note of other factors too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out consumer reviews, agree that it increases their buying confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of companies actually make use of them.

Although we now understand why consumer reviews are so powerful, the majority of businesses obviously do not.

Source: LsaInsider

70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people read much more reviews to get a better idea of how the business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

83 Percent Of Clients Don't Rely On Advertising

The traditional channels to reach clients aren't as prominent as they utilized to be. Most users who no longer trust advertisements choose to take notice of clients' recommendations online.

Source: Statuslabs

89% Of Customers Review A Companies Feedback To Reviews

Not only do a lot of individuals read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews

Corresponding with your clients develops trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.

As you might anticipate, customers who feel this way are happy to spend more cash with a business.

Source: Statuslabs

Favorable Reviews Motivate 68 Percent Of Consumers To Choose A Local Business

Considering that the large bulk of consumers read reviews, you'd want yours to be inviting to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Since They Want To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Websites.

Users come since they have actually currently formed a buying decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

United States Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

When individuals read reviews, they focus on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA consumers.

Source: Statista

72% Of Consumers Won't Take Action Before They Read Some Reviews

No matter how tempting your marketing is, you still require client reviews. There is no other way around it. Clients are still ready to hear you out, however they rely on other people more.

Source: My Testimonial Engine

77% Of Consumers Would Certainly Give A Review If They Were Asked

More than a 35% would post a review to notify others about their consumer experience and 24% would rather direct their review to the company itself.

Over a 26% would want to leave a review to assist other individuals with their decision making process.

Source: Podium

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of clients, who pay attention to the number of reviews is currently at 46%.

Source: Brightlocal