Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Clients

24% of US shoppers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those exact same clients are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

Buyers Reading Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done faster. For that reason, buying decisions are made rapidly.

Online reviews are obviously convincing, yet marketers have not always come to value the power of them.

Source: Martech Zone

Only 6% Of Customers Don't Trust Client Reviews At All

According to consumer review stats, a whopping 19% of customers always trust online reviews and never a purchase without reading reviews first.

Source: Statista

Google Represents 57.5 Percent Of All Reviews World Wide

Google is in the lead here, followed by Facebook as a distant second.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

83% Of Customers Do Not Rely On Advertising

The conventional channels to reach clients aren't as prominent as they utilized to be. Many users who no longer trust advertisements choose to take note of clients' recommendations online.

Source: Statuslabs

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management stats indicate a business's reputation doesn't impact just the clients. Prospective team members also take a look at scores and read reviews.

Source: Deloitte

Half Of All Millennial's "Always" Read Online Reviews For Companies

More youthful people know the worth of being informed. User-generated material has an indisputable influence on consumers.

If businesses think of the power of client reviews over millennials, they will recognize what they've been losing out on. Older people are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of customers, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

If A Business Takes Care Of Issues Rapidly And Effectively, 95% Of Unhappy Customers Will Return To A Company

Consumers don't expect you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

53% Of Customers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews go on without a reply. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

Customer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are generally ads.

Source: Martech Zone

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the enormous effect user scores have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc