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98% Of Yelp's Site Visitors Purchased From A Business They Found On The Website
Typically, 142 million customers go to Yelp monthly. If you have not declared your free Yelp business page, this is as excellent a time as any.
Source: RevLocal
74% Of Regional Businesses Have At A Minimum, One Google Review
One review is far from enough to improve your website's SERP ranking.
Taking a look at online ratings stats, we learnt that a company needs to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
Many Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a average or negative one.
Source: Brightlocal
Google Represents 57.5% Of All Reviews Around The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Generally two-thirds of businesses have excellent and awesome rankings. Just 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review stats prove that 63% of customer reviews stay without a reply. That's too bad, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
89% Of Buyers Like To Read Reviews Using Their Mobile Devices
Be it via an app or a mobile web browser, customers choose to read reviews on their cell phones.
Source: Statista
Online Product Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270%
User review stats show the purchase likelihood for an item with 5 reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
Only 6 Percent Of Customers Don't Trust Client Reviews At All
According to consumer review data, a massive 19 percent of consumers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
83% Of All Younger Buyers Were Invited To Submit A Review Recently
Of those invited, 80% of clients did post a review. Overall, companies have asked 66% of all clients to submit a review on their company.
Source: Brightlocal
91% Of Millennials Trust Online Reviews As Much As Family And Friends
Online review statistics place consumers' reviews as the most trustworthy source of recommendations. Online reviews usually carry the very same weight as advice from friends and family.
Source: Brightlocal
Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are generally ads.
Source: Martech Zone
A Lot Of Best-selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating stats, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected significantly by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and score data show people value the viewpoint of peers more than any other material.
Source: Collective Bias
53 Percent Of Americans Consider Item Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's shoppers are smart and desire the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista
Customers Could Invest 31 Percent More With A Business That Has Fantastic Reviews
Take notice of this statistic. The better other users describe your product and services, the more money you can charge and consumer review stats reveal to us precisely just how much more.
Source: Martech Zone
Reviews Shared On Twitter Can Grow Revenues By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo