71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to pick a legal representative or a physician.

Younger people (age 18-35) are much more likely to work with a professional based upon online reviews. Only 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

Just 6% Of Consumers Do Not Rely On Consumer Reviews At All

According to customer review stats, a massive 19% of customers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

77% Of Clients Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how great your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they realize the enormous effect user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

More Than Four Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show people choose to comment if they had a favorable experience, instead of a negative or average one.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Submit A Review

More than a 35% would do it to advise others about their consumer experience and 24% would most likely direct their review to the company itself.

Over a 26% would want to give a review to assist other people with their decision making process.

Source: Podium

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Income

Businesses that treat clients fairly normally prosper, review websites help make certain of that.

Source: Statuslabs

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Customers

24% of US consumers consider reviews as 'extremely influential'.

To show the importance of online reviews and rankings, did you understand that 81% of customers will pay more for a product with reviews and those same clients are also going to accept slower shipping times for such items.

Source: Turntonetworks

15 Percent Of Consumers Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of prospective clients will not even think about working with a company they can't discover viewpoints about.

Source: Statuslabs

More Than Half Of Consumers Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are reportedly the more vocal ones.

Source: Statista

70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people read much more reviews to get an idea of how business is in fact doing. Do not depend upon that fact alone.

Source: Brightlocal

63.6% Of Consumers Go To Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

When it comes to trust, these online review stats reveal the basic popularity of a website can just go so far.

Source: Review Trackers

89% Of Individuals Choose To Read Reviews Using Their Mobile Phones

Be it via an app or a mobile internet browser, consumers prefer to read reviews on their mobile phones.

Source: Statista

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a brand-new automobile and there are several models which fit your criteria. How do you select the very best one for you? Well, you read online reviews.

With the help of other customers, you quickly pick one that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

83% Of Clients Do Not Rely On Advertising

The conventional channels to reach customers aren't as influential as they used to be. Most users who no longer trust advertisements choose to take notice of clients' suggestions online.

Source: Statuslabs

Positive Reviews Encourage 68% Of Customers To Choose A Local Business

Because the huge bulk of customers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal