Many Popular Products Have An Average Score Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Somebody always has a little a gripe. That's why it is abnormal to get perfect 5 star scores. In some cases a lower ranking actually helps your overall score.

According to customer rating statistics, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

89% Of Clients Read A Companies Reactions To Reviews

Not only do a lot of shoppers read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Generally 2 out of 3 companies have excellent and awesome scores. Only 5% of companies have a score below 3 stars.

Source: Brightlocal

63.6% Of Customers Go To Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review stats reveal the general appeal of a website can only go so far.

Source: Review Trackers

A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat customers fairly usually flourish, review sites help ensure of that.

Source: Statuslabs

53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.

Today's shoppers are smart and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

US Buyers View "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on various elements of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US consumers.

Source: Statista

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated material can do miracles in regards to conversions.

A single review can have a massive impact on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44 percent boost.

Source: RevLocal

If They Were Asked, 77% Of Customers Would Certainly Post A Review

More than a 35% would leave a review to educate others about their client encounter and 24% would certainly direct their review to the company itself.

Over a 26% would want to give a review to help other individuals with their decision making process.

Source: Podium

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Use A Company

This stat is one of many that illustrate the value of online ratings. Now that news of client fulfillment travels this fast, keeping your clients happy is more important than ever.

57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked just for businesses with a perfect five star score.

Source: Brightlocal

72% Of Clients Will Not Take Action Before They Read Some Reviews

Regardless of how eye-catching your marketing is, you still need client reviews. There is no other way around it. Consumers are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

52% Of Consumers Trust A Product More If It Has Negative Reviews Too

We already touched upon the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. People anticipate to see some negative reviews.

Source: Capterra

53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of client reviews go on without a reaction. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is presently the most popular social media which can likewise influence our buying decisions.

According to social media reviews stats, Facebook affects over half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are likely to trust a local business.

Source: RevLocal

83% Of All Young Clients Were Asked To Give A Review Recently

Of those asked, 80% of clients did post a review. Overall, companies have asked 66% of all customers to leave a review on their company.

Source: Brightlocal

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra