Many Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

70 Percent Of Consumers Prefer To Discover A Business Via Reviews And Posts, Instead Of Advertisements

Advertisements are all well and good, however it deserves trying a different approach also. Reviews are by far the very best way to find the truth about a service or product.

Source: Statuslabs

67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Selecting A Service Provider

When consumers need to choose a service provider, reviews have a massive impact on their decision.

Source: DemandGenReport

More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

73 Percent Of Consumers Believe Client Reviews Are More Vital Than Star And Number Rankings

Online review stats make it clear people aren't satisfied with ratings alone.

Written reviews make the statistics appear more authentic which is what the potential clients are trying to find. Nearly a third of customers state written reviews are the only feature that makes them think the websites' reviews are helpful and appropriate.

Source: Fan and Fuel

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to pick a lawyer or a medical professional.

Young people (age 18-35) are a lot more likely to employ an expert based on online reviews. Only 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can also affect our purchasing preferences.

According to social media reviews stats, Facebook impacts more than half of users' purchase choices.

Facebook reviews stats expose that 4 out of five users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

Online Product Reviews About A Product Can Raise Its Conversion Rate By More Than 270%

User review statistics show the purchase possibility for an item with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

95% Of Dissatisfied Consumers Will Go Back To A Company If A Business Takes Care Of Issues Quickly And Efficiently

Customers do not expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there is nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

15 Percent Of Clients Do Not Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15 percent of potential clients will not even think about working with a company they can't find opinions about.

Source: Statuslabs

Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of businesses really use them.

Although we now know why customer reviews are so powerful, many businesses obviously do not.

Source: LsaInsider

88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Stats reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

Clients Might Invest 31% More With A Business That Has Terrific Reviews

Take note of this statistic. The more detailed other users explain your product or service, the more money you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

The Typical Review Length Has Gotten 65% Much Shorter Since 2010

At this present time reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

91% Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review statistics position customers' reviews as the most trustworthy source of suggestions. Online reviews usually carry the exact same weight as guidance from loved ones.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management stats show a company's reputation doesn't affect simply the consumers. Prospective employees also take a look at rankings and take a look at reviews.

Source: Deloitte