Software Application Reviews Impact Over 98% Of All Buyers

18 percent of software purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Income

Businesses that treat clients honorably usually prosper, review sites help make certain of that.

Source: Statuslabs

Positive Reviews Encourage 68 Percent Of Consumers To Choose A Local Business

Since the vast majority of consumers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management stats show a business's reputation doesn't affect simply the consumers. Prospective team members also look at scores and take a look at reviews.

Source: Deloitte

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the enormous effect user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

60% Of Customers Consult Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.

Reviews and score stats show individuals value the opinion of peers more than any other content.

Source: Collective Bias

95% Of Unsatisfied Clients Will Return To A Company If A Business Makes An Effort To Fix Issues Rapidly And Effectively

Consumers don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews

Corresponding with your clients creates trust. Even something as basic as responding to their reviews and comments can make them feel appreciated.

As you might expect, clients who feel this way are going to invest more cash with a company.

Source: Statuslabs

More Than Half Of Consumers Aged 25-34 Gave Reviews

According to Statista, the younger generations are surprisingly the more vocal ones.

Source: Statista

67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Selecting A Solution Provider

Reviews have a massive impact on their decision when consumers have to pick a solution provider.

Source: DemandGenReport

Users Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. Buying choices are made rapidly.

Online reviews are certainly persuasive, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone