88% Of Executives Regard Reputation Risk As A Leading Business Issue

Reputation management stats indicate a company's reputation doesn't impact simply the clients. Potential team members likewise look at ratings and read reviews.

Source: Deloitte

98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Generally, 142 million consumers go to Yelp monthly. If you have not claimed your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70%

One negative review is enough for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

82% Of Consumers Go To Review Sites Due To The Fact That They Want To Purchase A Service Or An Item And Wish To Get The Facts About Business Product Or Services.

Users come because they have currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Typically two thirds of businesses have great and outstanding ratings. Only 5% of companies have a score listed below three stars.

Source: Brightlocal

72% Of Consumers Won't Take Action Before They Check Out Some Reviews

No matter how tempting your marketing is, you still require customer reviews. There's no skirting around it. Consumers are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Reviews Shared On Twitter Can Increase Online Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

74 Percent Of Regional Companies Have At A Minimum, One Google Review

One review is far from sufficient to improve your site's SERP ranking.

Looking at online scores stats, we learnt that a business requires to have an average of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US shoppers consider reviews as 'very influential'.

To illustrate the importance of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those very same clients are also going to accept slower shipping times for such products.

Source: Turntonetworks

30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews

Corresponding with your clients develops trust. Even something as basic as reacting to their reviews and remarks can make them feel appreciated.

As you may anticipate, customers who feel this way are happy to invest more cash with a company.

Source: Statuslabs

Customers Could Invest 31% More With A Business That Has Great Reviews

Focus on this fact. The more detailed other users explain your service or product, the more cash you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

Positive Reviews Motivate 68 Percent Of Consumers To Use A Local Business

Given that the large bulk of customers check out reviews, you would want yours to be inviting to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Just 6% Of Customers Do Not Rely On Consumer Reviews At All

According to consumer review stats, a whopping 19% of customers always rely on online reviews and never a purchase without reading reviews first.

Source: Statista

67% Of Consumers Claim That Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

Reviews have a massive effect on their decision when consumers have to select a solution provider.

Source: DemandGenReport

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.

Organizations utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Online Item Reviews About A Product Can Raise Its Conversion Rate By A Staggering 270%

User review statistics show the purchase possibility for an item with five reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center