Customers Could Invest 31 Percent More With A Business That Has Excellent Reviews

Take note of this statistic. The more detailed other users explain your service or product, the more money you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone

63.6% Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats reveal the basic popularity of a site can only go so far.

Source: Review Trackers

Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the producer states. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

95% Of Disappointed Clients Will Return To A Business If A Company Manages To Fix Problems Rapidly And Effectively

Customers do not anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there is nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

90% Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

Only 6 Percent Of Consumers Don't Rely On Client Reviews At All

According to customer review statistics, a tremendous 19 percent of customers constantly rely on online reviews and never ever a purchase without checking out reviews first.

Source: Statista

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read customer reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Buyers Choose To Read Reviews Using Their Mobile Phones

Be it through an app or a mobile browser, consumers prefer to read reviews on their mobile devices.

Source: Statista

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

Positive Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Considering that the huge majority of customers check out reviews, you would want yours to be appealing to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

53% Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of Online Shopping.

Today's consumers are wary and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the buying decision.

Source: Statista

74 Percent Of Local Businesses Have At A Minimum, 1 Google Review

A single review is far from sufficient to enhance your website's SERP ranking.

Looking at online scores data, we learnt that a business requires to have approximately 40 reviews before clients "Award" it with a star.

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Many Best Selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower ranking really helps your overall rating.

According to customer rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270%

User review statistics show the purchase likelihood for an item with five reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center