US Consumers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews

When individuals read reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of American customers.

Source: Statista

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read client reviews, agree that it increases their purchasing confidence.

Companies use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

The Majority Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a negative or average one.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews

Corresponding with your clients builds their trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you may anticipate, clients who feel this way are more willing to spend more cash with a company.

Source: Statuslabs

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70%

One negative review suffices for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

86 Percent Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

Software Application Reviews Impact Over 98% Of All Buyers

18% of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

82 Percent Of Customers Check Out Review Sites Because They Wish To Acquire An Item Or A Service And Wish To Get The Facts About The Businesses Product Or Services.

Users come since they have actually currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

Favorable Reviews Encourage 68 Percent Of Customers To Choose A Local Business

Considering that the huge majority of customers check out reviews, you'd want yours to be inviting to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Post A Review

More than a 35% would leave a review to advise others about their consumer experience and 24% would probably direct their review to the company itself.

Over a 26% would be willing to leave a review to help other individuals with their choice making process.

Source: Podium

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is presently the most popular social network which can also influence our buying preferences.

According to social reviews stats, Facebook impacts the majority of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that 4 out of five users are likely to rely on a local business.

Source: RevLocal

91% Of Millennials Trust Online Reviews As Much As Friends And Family

Online review statistics position consumers' reviews as the most reliable source of suggestions. Online reviews generally bring the very same weight as recommendations from friends and family.

Source: Brightlocal

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. However, they understand the enormous impact user scores have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Reviews Shared On Twitter Can Boost Revenues By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out much more reviews to get a clear view of how business is really doing. Do not depend on that figure alone.

Source: Brightlocal