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Customer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the maker states. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
Consumers Might Invest 31 Percent More With A Business That Has Fantastic Reviews
Take note of this statistic. The better other users describe your services or product, the more money you can charge and consumer review stats reveal to us precisely how much more.
Source: Martech Zone
72 Percent Of Clients Won't Take Action Before They Read Some Reviews
No matter how eye-catching your marketing is, you still need customer reviews. There's no way around it. Customers are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat customers well usually prosper, review sites help ensure of that.
Source: Statuslabs
The Majority Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show people prefer to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal
61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Overall two thirds of businesses have good and awesome rankings. Only 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
American Consumers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews
When individuals check out reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US customers.
Source: Statista
If They Were Asked, 77% Of Consumers Would Certainly Post A Review
More than a 35% would do it to inform others about their customer experience and 24% would probably direct their review to the company itself.
Over a 26% would be willing to post a review to assist other people with their decision making process.
Source: Podium
70 Percent Of Customers Choose To Discover A Business Via Reviews And Posts, Instead Of Ads
Advertisements are all well and good, however it deserves trying a different approach also. Reviews are by far the very best way to discover the truth about a service or product.
Source: Statuslabs
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the negative and positive reviews and their effect on consumers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. People expect to see some negative reviews.
Source: Capterra
83 Percent Of Consumers Do Not Trust Advertising
The conventional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust advertisements choose to pay attention to customers' recommendations online.
Source: Statuslabs
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to purchase a brand-new car and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read reviews.
With the help of other customers, you manage to choose a model that works for you. That's how positive reviews transform customers into clients.
Source: Consumer Affairs
74% Of Regional Businesses Have At A Minimum, 1 Google Review
A single review is far from sufficient to improve your website's SERP ranking.
Looking at online rankings statistics, we discovered that a company needs to have an average of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management stats suggest a company's reputation does not affect just the consumers. Potential team members likewise take a look at ratings and take a look at reviews.
Source: Deloitte
73 Percent Of Consumers Believe Written Reviews Are More Important Than Star And Number Ratings
Online review statistics make it clear people aren't pleased with ratings alone.
Customer reviews make the statistics appear more authentic which is what the potential clients are looking for. Nearly a 3rd of consumers say written reviews are the only function that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel