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American Shoppers View "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on various elements of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Aspect
Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of consumer reviews stay without a response. That's regrettable, since those businesses are losing clients that way.
Source: Review Trackers
Customers Might Spend 31% More With A Business That Has Excellent Reviews
Take notice of this fact. The more detailed other users explain your services or product, the more money you can charge and customer review stats reveal to us precisely how much more.
Source: Martech Zone
More Than Half Of Customers Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are reportedly the more vocal ones.
Source: Statista
Google Accounts For 57.5 Percent Of All Reviews Throughout The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
89% Of Clients Browse A Businesses Reactions To Reviews
Not only do a lot of individuals check out the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months
Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses ought to be constantly asking for reviews.
Source: Statuslabs
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review stats put consumers' reviews as the most trustworthy source of recommendations. Online reviews normally carry the very same weight as guidance from family and friends.
Source: Brightlocal
74% Of Regional Companies Have At Least One Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online rankings statistics, we discovered that a company needs to have a minimum of 40 reviews before clients "Award" it with a star.
Source: Brightlocal