A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat customers well generally prosper, review websites help make certain of that.

Source: Statuslabs

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Clients

24% of US consumers consider reviews as 'exceptionally influential'.

To show the value of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those same consumers are also ready to accept slower shipping times for such products.

Source: Turntonetworks

The Majority Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends show people prefer to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal

83 Percent Of Clients Do Not Trust Advertising

The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads choose to focus on consumers' suggestions online.

Source: Statuslabs

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you want to buy a brand-new car and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read the reviews.

With the help of other people, you manage to choose one that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

Favorable Reviews Encourage 68 Percent Of Customers To Use Local Businesses

Because the large bulk of customers read reviews, you'd want yours to be appealing to new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews

Corresponding with your clients develops trust. Even something easy like reacting to their comments and reviews can make them feel appreciated.

As you might expect, customers who feel this way are happy to invest more money with a company.

Source: Statuslabs

Just 6 Percent Of Customers Do Not Rely On Client Reviews At All

According to consumer review data, a massive 19 percent of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

91% Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review statistics position consumers' reviews as the most trustworthy source of suggestions. Online reviews usually carry the same weight as advice from loved ones.

Source: Brightlocal

American Consumers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on various elements of the shopping experience when people read reviews. However according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US clients.

Source: Statista

61% Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Overall two-thirds of companies have great and outstanding rankings. Just 5% of businesses have a rating below three stars.

Source: Brightlocal

67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

Reviews have a massive impact on their decision when clients have to pick a service provider.

Source: DemandGenReport

More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70%

One negative review suffices for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses doubt the integrity of online reviews. However, they realize the huge impact user rankings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

60% Of Consumers Consult Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and score stats show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a medical professional or a lawyer.

Young people (age 18-35) are a lot more likely to employ a professional based on online reviews. Just 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters