USA Buyers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people read reviews, they focus on various aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

73 Percent Of Customers Think Client Reviews Are More Important Than Star And Number Scores

Online review stats make it clear people aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the would-be customers are looking for. Almost a 3rd of consumers say written reviews are the only function that makes them think the sites' reviews are helpful and appropriate.

Source: Fan and Fuel

A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat clients fairly generally prosper, review websites help make certain of that.

Source: Statuslabs

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management statistics show a company's reputation doesn't impact simply the consumers. Prospective team members also take a look at scores and read reviews.

Source: Deloitte

If A Company Handles Problems Quickly And Effectively, 95% Of Unhappy Consumers Will Return To A Business

Customers do not anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the producer says. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, concur that it increases their buying confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Overall two thirds of businesses have exceptional and great ratings. Just 5% of companies have a rating below three stars.

Source: Brightlocal

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

More youthful individuals know the worth of being informed. User-generated content has an unassailable influence on consumers.

They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the huge impact user ratings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

74 Percent Of Regional Companies Have At Least 1 Google Review

One review is far from enough to improve your website's SERP ranking.

Taking a look at online ratings data, we discovered that a company requires to have approximately 40 reviews before people "Award" it with a star.

Source: Brightlocal

49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of consumers, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal