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Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the significance of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those very same consumers are also willing to accept slower shipping times for such items.
Source: Turntonetworks
83% Of All Young Consumers Were Invited To Submit A Review Recently
Of those invited, 80% of consumers did post a review. Overall, companies have actually asked 66% of all customers to leave a review on their business.
Source: Brightlocal
86 Percent Of Consumers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you provide them a great experience.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Professional Services
Majority of all individuals in need of a professional service rely on online reviews.
According to online reviews data, 59% used online reviews to choose a lawyer or a doctor.
Young people (age 18-35) are a lot more likely to employ an expert based upon online reviews. Only 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
95% Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the maker states. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
30% Of Clients Feel Positive About A Company Which Answers Online Reviews
Keeping in touch with your customers builds their trust. Even something easy like reacting to their reviews and comments can make them feel appreciated.
As you might anticipate, customers who feel this way are going to invest more money with a company.
Source: Statuslabs
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. However, they recognize the huge effect user ratings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
More Than Half Of Shoppers Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are apparently the more opinionated ones.
Source: Statista
Online Product Reviews About An Item Can Boost Its Conversion Rate By A Whopping 270%
User review statistics show the purchase probability for a product with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
72% Of Clients Will Not Take Action Before They Read Some Reviews
No matter how appealing your marketing is, you still require client reviews. There is no other way around it. Clients are still ready to hear you out, however they rely on other people more.
Source: My Testimonial Engine