86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you provide them an excellent experience.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Professional Services

Over half of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a medical professional or an attorney.

Young people (age 18-35) are even more likely to employ an expert based on online reviews. Just 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

77% Of Customers Would Definitely Submit A Review If They Were Asked

More than a 35% would post a review to notify others about their customer experience and 24% would definitely direct their review to the company itself.

Over a 26% would want to post a review to assist other people with their choice making process.

Source: Podium

61% Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Typically two thirds of businesses have excellent and exceptional scores. Just 5% of companies have a ranking below three stars.

Source: Brightlocal

If A Company Handles Problems Rapidly And Efficiently, 95% Of Unsatisfied Consumers Will Go Back To A Company

Customers do not expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there's nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Most Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a mediocre or negative one.

Source: Brightlocal

72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews

Regardless of how appealing your marketing is, you still need consumer reviews. There is no other way around it. Clients are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

90% Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about first impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a new car and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read online reviews.

With the help of other people, you manage to decide on one that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

A Lot Of Popular Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. Sometimes a lower score in fact helps your overall score.

According to customer rating statistics, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

77% Of Clients Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

67% Of Consumers Report Reviews Are A "Very Important" Factor When Picking A Service Provider

When consumers need to choose a service provider, reviews have a massive effect on their decision.

Source: DemandGenReport

74 Percent Of Regional Companies Have At Least One Google Review

A single review is far from adequate to improve your website's SERP ranking.

Taking a look at online ratings statistics, we discovered that a business requires to have a minimum of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

Online Item Reviews About An Item Can Amplify Its Conversion Rate By A Whopping 270%

User review statistics show the purchase likelihood for a product with five reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Data reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista