Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is presently the most popular social network which can also influence our purchasing decisions.

According to social reviews stats, Facebook impacts more than half of users' purchase decisions.

Facebook reviews stats reveal that 4 out of five users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

89% Of Clients Want To Read Reviews Using Their Smart Devices

Be it via an app or a mobile internet browser, consumers choose to read reviews on their phones.

Source: Statista

67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

When clients have to select a solution provider, reviews have a huge influence on their decision.

Source: DemandGenReport

A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat clients well typically succeed, review websites help make sure of that.

Source: Statuslabs

74% Of Regional Businesses Have At A Minimum, One Google Review

A single review is far from sufficient to enhance your website's SERP ranking.

Looking at online rankings statistics, we learnt that a business needs to have at least 40 reviews before users "Award" it with a star.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, agree that it increases their purchasing confidence.

Businesses use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

73 Percent Of Customers Believe Written Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with ratings alone.

Written reviews make the stats appear more genuine which is what the would-be customers are searching for. Nearly a third of customers say written reviews are the only feature that makes them believe the sites' reviews are helpful and appropriate.

Source: Fan and Fuel

53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of customer reviews stay without a reply. That's regrettable, because those businesses are losing customers that way.

Source: Review Trackers

Over Half Of Customers Aged 25 To 34 Published Reviews

According to Statista, the more youthful generations are apparently the more vocal ones.

Source: Statista

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Most Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a supplier. Online review trends show people prefer to comment if they had a positive experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

70% Of Consumers Prefer To Discover A Business By Means Of Reviews And Articles, Instead Of Ads

Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are by far the very best method to find the truth about a product or service.

Source: Statuslabs

If They Were Asked, 77% Of Consumers Would Give A Review

More than a 35% would do it to advise others about their client encounter and 24% would likely direct their review to the business itself.

Over a 26% would want to leave a review to help other people with their decision making process.

Source: Podium

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star rating is the first thing customers see. Still, users take notice of other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of US customers.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you wish to buy a brand-new vehicle and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.

With the help of other consumers, you quickly decide on a model that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs