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Online Product Reviews About A Product Can Boost Its Conversion Rate By A Staggering 270 Percent
User review stats show the purchase probability for an item with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can likewise influence our purchasing preferences.
According to social reviews stats, Facebook affects the majority of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics expose that 4 out of five users are most likely to rely on a local business.
Source: RevLocal
63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
These online review stats reveal the general popularity of a site can only presume when it comes to trust.
Source: Review Trackers
95% Of Disappointed Clients Will Return To A Company If A Company Deals With Issues Quickly And Efficiently
Consumers do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there is absolutely nothing else a company can do to fix a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
15% Of Buyers Do Not Trust Businesses Without Any Online Reviews
No trust means no interactions. 15% of potential consumers won't even consider working with a company they can't find viewpoints about.
Source: Statuslabs
89% Of Customers Want To Read Reviews Using Their Mobile Devices
Be it via an app or a mobile browser, customers choose to read reviews on their mobile phones.
Source: Statista
30% Of Consumers Feel Comfortable With A Business Which Responds To Online Reviews
Corresponding with your consumers develops trust. Even something as simple as responding to their reviews and remarks can make them feel appreciated.
As you may expect, customers who feel this way are happy to spend more money with a company.
Source: Statuslabs
Google Represents 57.5 Percent Of All Reviews All Over The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
Reviews have an enormous impact on their decision when clients have to choose a solution provider.
Source: DemandGenReport
90 Percent Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to compose one if you don't have reviews on your site.
Source: Martech Zone
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars
Generally two thirds of businesses have excellent and great scores. Only 5% of businesses have a score below 3 stars.
Source: Brightlocal