73 Percent Of Customers Believe Customer Reviews Are More Vital Than Star And Number Rankings

Online review stats make it clear people aren't pleased with scores alone.

Written reviews make the statistics appear more authentic which is what the potential consumers are trying to find. Practically a third of consumers say composed reviews are the only function that makes them think the sites' reviews are appropriate and useful.

Source: Fan and Fuel

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'always' or 'extremely frequently'.

Source: Trust You

Users Checking Out Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. Therefore, buying choices are made rapidly.

Online reviews are clearly persuasive, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

95% Of Disappointed Customers Will Return To A Company If A Company Manages To Solve Issues Rapidly And Effectively

Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat clients honorably usually flourish, review sites help ensure of that.

Source: Statuslabs

82 Percent Of Consumers Visit Review Websites Since They Want To Buy A Service Or A Product And Want To Get The Truth About Business Services And Products.

Users come since they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

30% Of Clients Feel Favorable To A Company Which Responds To Online Reviews

Communicating with your customers establishes trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.

As you may expect, clients who feel this way are going to spend more money with a company.

Source: Statuslabs

89% Of Clients Like To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile browser, most people prefer to read reviews on their mobile devices.

Source: Statista

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review data, individuals spend more than 5 times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats show user-generated content can do wonders in regards to conversions.

A single review can have an enormous influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply an astonishing 44 percent boost.

Source: RevLocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they realize the enormous effect user rankings have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

72% Of Consumers Won't Take Action Unless They Check Out Some Reviews

Irrespective of how enticing your marketing is, you still need client reviews. There's no way around it. Consumers are still happy to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider

When clients need to choose a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport

53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of consumer reviews remain without a response. That's regrettable, due to the fact that those companies are losing customers that way.

Source: Review Trackers

The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010

At this present time reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers