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Consumers Might Spend 31 Percent More With A Business That Has Terrific Reviews
Take note of this statistic. The more detailed other users explain your product and services, the more money you can charge and customer review statistics reveal to us exactly how much more.
Source: Martech Zone
15 Percent Of Users Don't Trust Businesses With No Online Reviews
No trust means no interactions. 15% of prospective customers won't even consider working with a company they can't find opinions about.
Source: Statuslabs
Fifty Percent Of All Millennial's "Constantly" Read Online Reviews For Companies
Younger people understand the value of being informed. User-generated material has an unassailable influence on consumers.
If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been losing out on. Older individuals are different though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
89% Of Clients Read A Businesses Replies To Reviews
Not only do most consumers check out the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the huge effect user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
74 Percent Of Regional Companies Have At A Minimum, 1 Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online ratings statistics, we discovered that a company needs to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends reveal people choose to comment if they had a positive experience, instead of a average or negative one.
Source: Brightlocal
Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%
User review stats show the purchase probability for an item with 5 reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
A Single Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated content can do miracles in regards to conversions.
A single review can have an enormous influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44% boost.
Source: RevLocal
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a new car and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.
With the help of other customers, you manage to choose a model that works for you. That's how favorable reviews transform customers into clients.
Source: Consumer Affairs
64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out customer reviews, agree that it increases their buying confidence.
Businesses use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Customers
24% of US shoppers consider reviews as 'very influential'.
To highlight the significance of online reviews and rankings, did you know that 81% of customers will pay more for an item with reviews and those exact same clients are also willing to accept slower shipping times for such products.
Source: Turntonetworks