If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the positive and negative reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Customers anticipate to see some unfavorable reviews.

Source: Capterra

82% Of Consumers Go To Review Websites Since They Wish To Buy A Service Or An Item And Want To Get The Facts About Business Products And Services.

Users come since they have actually already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

83% Of All Young Shoppers Were Asked To Post A Review Recently

Of those invited, 80% of customers did leave a review. In general, companies have asked 66% of all customers to submit a review on their company.

Source: Brightlocal

86 Percent Of Customers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they spend at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

Just 6% Of Customers Don't Rely On Customer Reviews At All

According to consumer review stats, a whopping 19 percent of consumers constantly trust online reviews and never a buy without checking out reviews first.

Source: Statista

Favorable Reviews Motivate 68 Percent Of Customers To Choose A Local Business

Because the large bulk of customers check out reviews, you would want yours to be enticing to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

The Average Review Length Has Gotten 65% Much Shorter Since 2010

Now a days reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

Customers Could Spend 31 Percent More With A Business That Has Great Reviews

Take notice of this statistic. The better other users describe your services or product, the more money you can charge and consumer review stats reveal to us exactly just how much more.

Source: Martech Zone

77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

72% Of Consumers Will Not Take Action Before They Check Out Some Reviews

No matter how enticing your marketing is, you still need client reviews. There's no way around it. Customers are still going to hear you out, however they trust other people more.

Source: My Testimonial Engine

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management statistics show a company's reputation doesn't affect simply the customers. Potential employees also look at scores and read reviews.

Source: Deloitte