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88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management statistics suggest a company's reputation doesn't impact just the clients. Potential employees also take a look at ratings and read reviews.
Source: Deloitte
49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of consumers, who take notice of the variety of reviews is currently at 46 percent.
Source: Brightlocal
91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review stats place clients' reviews as the most reliable source of suggestions. Online reviews usually bring the same weight as advice from friends and family.
Source: Brightlocal
63.6 Percent Of Consumers Check Out Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.
These online review statistics reveal the general popularity of a website can just go so far when it pertains to trust.
Source: Review Trackers
More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews
Irrespective of how eye-catching your marketing is, you still need client reviews. There's no skirting around it. Clients are still ready to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
86% Of Customers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they invest at your business. They will be ready to share it if you give them a good experience.
Source: Brightlocal
Consumers Might Invest 31 Percent More With A Business That Has Great Reviews
Pay attention to this fact. The more detailed other users describe your product and services, the more cash you can charge and consumer review statistics reveal to us precisely how much more.
Source: Martech Zone
98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million customers visit Yelp on a monthly basis. If you have not declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
89% Of Consumers Read A Businesses Reactions To Reviews
Not only do the majority of shoppers check out the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated material can do miracles in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44 percent increase.
Source: RevLocal
74 Percent Of Local Businesses Have At A Minimum, 1 Google Review
A single review is far from adequate to improve your site's SERP ranking.
Taking a look at online rankings data, we found out that a company requires to have a minimum of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
73% Of Customers Believe Client Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear people aren't pleased with scores alone.
Customer reviews make the statistics appear more authentic which is what the would-be customers are trying to find. Practically a 3rd of consumers state composed reviews are the only function that makes them think the sites' reviews are helpful and pertinent.
Source: Fan and Fuel
United States Consumers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various elements of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US consumers.
Source: Statista