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Positive Reviews Encourage 68% Of Customers To Choose A Local Business
Since the vast bulk of consumers check out reviews, you would want yours to be inviting to brand-new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
67% Of Consumers Report Reviews Are A "Very Important" Factor When Picking A Service Provider
Reviews have a massive impact on their decision when clients have to pick a service provider.
Source: DemandGenReport
83% Of All Younger Clients Were Invited To Submit A Review Recently
Of those asked, 80% of consumers did leave a review. In general, companies have asked 66% of all customers to give a review on their business.
Source: Brightlocal
70 Percent Of Customers Prefer To Discover A Business Via Reviews And Short Articles, Rather Than Ads
Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the best method to find the truth about a product or service.
Source: Statuslabs
89% Of Clients Want To Read Reviews On Their Cell Phones
Be it via an app or a mobile internet browser, people today choose to read reviews on their smart phones.
Source: Statista
Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses in fact use them.
Although we now know why client reviews are so effective, the majority of businesses obviously don't.
Source: LsaInsider
More Than Half Of Customers Will Not Use A Service If It Has Less Than A 4 Star Rating
This stat is among numerous that illustrate the significance of online ratings. Now that news of consumer satisfaction travels this quick, keeping your clients delighted is more vital than ever.
57% of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.
Additionally, 11 percent looked only for businesses with an ideal five star rating.
Source: Brightlocal
91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones
Online review stats position customers' reviews as the most reliable source of suggestions. Online reviews usually carry the very same weight as suggestions from family and friends.
Source: Brightlocal
90% Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your website.
Source: Martech Zone
83% Of Consumers Do Not Rely On Advertising
The conventional channels to reach clients aren't as influential as they utilized to be. Many users who no longer trust ads select to pay attention to consumers' suggestions online.
Source: Statuslabs
77% Of Customers Do Not Rely On Reviews That Are Older Than 3 Months
Clients don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that companies need to be constantly requesting reviews.
Source: Statuslabs
Online Item Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270 Percent
User review statistics show the purchase likelihood for an item with five reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center