Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats show a business's reputation does not affect just the customers. Potential employees also take a look at scores and take a look at reviews.

Source: Deloitte

82% Of Consumers Go To Review Sites Since They Want To Acquire A Product Or A Service And Want To Get The Facts About The Businesses Product Or Services.

Users come since they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

Reviews Posted On Twitter Can Increase Revenues By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Also

We already discussed the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Customers expect to see some unfavorable reviews.

Source: Capterra

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize An Organisation

This stat is one of numerous that highlight the significance of online scores. Now that news of customer satisfaction travels this quick, keeping your customers pleased is more crucial than ever.

57% of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for businesses with an ideal five star score.

Source: Brightlocal

67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

When customers need to select a solution provider, reviews have a massive impact on their decision.

Source: DemandGenReport

Clients Could Spend 31% More With A Business That Has Terrific Reviews

Take note of this statistic. The better other users describe your product and services, the more money you can charge and consumer review statistics show us exactly how much more.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star ranking is the first thing customers see. Still, users pay attention to other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA consumers.

Source: Statista

A Lot Of Best Selling Products Have A Typical Score Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is unnatural to get perfect 5 star rankings. Sometimes a lower ranking in fact helps your overall rating.

According to customer rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Website

Usually, 142 million customers check out Yelp every month. If you haven't declared your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to choose a physician or an attorney.

Younger people (age 18-35) are even more inclined to employ a professional based upon online reviews. Only 19% of millennials will consider hiring a legal representative without any.

Source: Thomson Reuters

30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews

Keeping in touch with your consumers builds their trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.

As you may expect, customers who feel this way are going to spend more cash with a company.

Source: Statuslabs

70% Of Customers Prefer To Discover A Business Through Short Articles And Reviews, Instead Of Advertisements

Advertisements are all well and good, however it deserves trying a different approach too. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

A Lone Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated content can do wonders in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent boost.

Source: RevLocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you want to purchase a new automobile and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read reviews.

With the help of other people, you quickly select a model that works for you. That's how favorable reviews convert consumers into customers.

Source: Consumer Affairs