If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Company

This stat is one of many that highlight the value of online ratings. Now that news of customer complete satisfaction travels this fast, keeping your consumers pleased is more important than ever.

57% of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked just for services with a best five star ranking.

Source: Brightlocal

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated material can do wonders in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44 percent boost.

Source: RevLocal

53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats show that 63% of consumer reviews go on without a response. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

77% Of Customers Would Most Likely Give A Review If They Were Asked

More than a 35% would leave a review to advise others about their client experience and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to post a review to assist other people with their choice making process.

Source: Podium

Customer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the producer says. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and desire the best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the buying decision.

Source: Statista

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a new car and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read online reviews.

With the help of other people, you quickly decide on one that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

89% Of Clients Choose To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile web browser, people choose to read reviews on their mobile devices.

Source: Statista

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats suggest a business's reputation doesn't impact just the consumers. Prospective team members likewise look at rankings and take a look at reviews.

Source: Deloitte

If A Company Takes Care Of Problems Rapidly And Effectively, 95% Of Unhappy Consumers Will Go Back To A Company

Consumers do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there's absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor

Statistics reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

The Typical Review Word Count Has Become 65% Much Shorter Since 2010

Recently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet on twitter.

Source: Review Trackers

91% Of Millennials Trust Online Reviews As Much As Loved Ones

Online review statistics put consumers' reviews as the most trustworthy source of recommendations. Online reviews usually bring the very same weight as guidance from friends and family.

Source: Brightlocal

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses question the integrity of online reviews. However, they understand the huge effect user rankings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

People Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Purchasing decisions are made rapidly.

Online reviews are obviously convincing, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some negative reviews.

Source: Capterra