70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people check out many more reviews to get a better idea of how the business is in fact doing. Do not depend on that statistic alone.

Source: Brightlocal

Consumers Could Invest 31 Percent More With A Business That Has Great Reviews

Take notice of this fact. The more detailed other users explain your service or product, the more cash you can charge and customer review stats reveal to us exactly just how much more.

Source: Martech Zone

82% Of Consumers Visit Review Websites Because They Want To Acquire A Product Or A Service And Wish To Get The Facts About Business Product Or Services.

Review websites are places that people go to get the truth about a item, service or business . Users come due to the fact that they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

83% Of All Young Consumers Were Asked To Give A Review Recently

Of those invited, 80% of customers did submit a review. Overall, companies have asked 66% of all customers to submit a review on their company.

Source: Brightlocal

Many Best-selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to consumer rating statistics, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Only 6% Of Customers Don't Trust Customer Reviews At All

According to customer review statistics, a whopping 19 percent of consumers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Overall 2 out of 3 companies have exceptional and good ratings. Just 5% of companies have a score below 3 stars.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out client reviews, concur that it increases their buying confidence.

Companies utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US consumers consider reviews as 'exceptionally influential'.

To illustrate the importance of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those same consumers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of companies actually utilize them.

Although we now understand why consumer reviews are so effective, a lot of businesses obviously do not.

Source: LsaInsider

70 Percent Of Customers Choose To Discover A Business By Means Of Reviews And Posts, Rather Than Advertisements

Advertisements are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the best method to find the truth about a product or service.

Source: Statuslabs

77% Of Customers Would Certainly Post A Review If They Were Asked

More than a 35% would leave a review to notify others about their client encounter and 24% would certainly direct their review to the business itself.

Over a 26% would want to post a review to assist other individuals with their choice making process.

Source: Podium

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Favorable Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Considering that the large bulk of customers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

89% Of Clients Read A Companies Replies To Reviews

Not only do most clients read the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal