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71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick a physician or a lawyer.
Young people (age 18-35) are even more likely to work with a professional based upon online reviews. Only 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
89% Of Customers Prefer To Read Reviews On Their Mobile Phones
Be it via an app or a mobile internet browser, people young and old prefer to read reviews on their mobile phones.
Source: Statista
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of consumers, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat clients well normally prosper, review websites help make sure of that.
Source: Statuslabs
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element
Data reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out many more reviews to get a better idea of how business is actually doing. Don't depend on that fact alone.
Source: Brightlocal
15% Of Consumers Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15% of prospective consumers won't even think about doing business with a company they can't find viewpoints about.
Source: Statuslabs
60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and score stats reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
Google Represents 57.5% Of All Reviews Around The World
Google is in the lead here, followed by Facebook as a far-off second.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of customer reviews remain without a response. That's regrettable, because those companies are losing consumers that way.
Source: Review Trackers
More Than Half Of Shoppers Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are clearly the more vocal ones.
Source: Statista