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90 Percent Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
89% Of Clients Browse A Companies Replies To Reviews
Not only do many individuals read the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends
Online review statistics place consumers' reviews as the most trustworthy source of recommendations. Online reviews generally bring the same weight as suggestions from family and friends.
Source: Brightlocal
Positive Reviews Encourage 68 Percent Of Customers To Choose A Local Business
Given that the huge majority of customers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
67% Of Consumers Admit Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
When consumers have to pick a solution provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
95% Of Unsatisfied Consumers Will Return To A Business If A Company Takes Care Of Problems Quickly And Efficiently
Consumers don't expect you to be perfect. They do expect you to take care of things when they go wrong. If there is nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
83 Percent Of Customers Don't Trust Advertising
The conventional channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust ads choose to take note of customers' suggestions online.
Source: Statuslabs
72 Percent Of Consumers Won't Take Action Before They Check Out Some Reviews
No matter how captivating your marketing is, you still require consumer reviews. There's no skirting around it. Clients are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
60% Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.
Reviews and rating stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out client reviews, concur that it increases their purchasing confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Software Application Reviews Impact Over 98% Of All Buyers
18 percent of software buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and desire the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista