98 Percent Of Yelp's Browsers Bought From A Business They Found On The Website

Normally, 142 million customers check out Yelp each month. This is as good a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

90 Percent Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

86 Percent Of Customers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you give them an excellent experience.

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already touched upon the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. People anticipate to see some negative reviews.

Source: Capterra

72% Of Consumers Will Not Take Action Before They Read Some Reviews

No matter how captivating your marketing is, you still require client reviews. There's no way around it. Consumers are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine

A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Revenue

Businesses that treat consumers honorably normally succeed, review sites help make certain of that.

Source: Statuslabs

63.6 Percent Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the general appeal of a website can only go so far.

Source: Review Trackers

Customers Could Invest 31% More With A Business That Has Excellent Reviews

Take note of this statistic. The more detailed other users describe your service or product, the more money you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

If A Business Deals With Issues Rapidly And Efficiently, 95% Of Unsatisfied Clients Will Return To A Company

Clients don't anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there's nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months

Customers don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies actually make use of them.

Although we now understand why consumer reviews are so effective, many businesses apparently do not.

Source: LsaInsider

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Customers

24% of US shoppers consider reviews as 'incredibly influential'.

To illustrate the value of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those same consumers are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

73 Percent Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Rankings

Online review stats make it clear individuals aren't satisfied with ratings alone.

Written reviews make the statistics appear more authentic which is what the would-be consumers are trying to find. Almost a third of customers say composed reviews are the only function that makes them believe the websites' reviews are relevant and useful.

Source: Fan and Fuel

Buyers Reading Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. For that reason, purchasing choices are made quickly.

Online reviews are undoubtedly persuasive, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

Just 6 Percent Of Customers Don't Trust Consumer Reviews At All

According to client review statistics, a massive 19% of customers always rely on online reviews and never a buy without reading reviews initially.

Source: Statista

Google Represents 57.5 Percent Of All Reviews Throughout The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers