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88% Of Executives Regard Reputation Risk As A Top Business Concern
Reputation management statistics show a company's reputation doesn't impact just the customers. Prospective team members also take a look at ratings and read reviews.
Source: Deloitte
83% Of All Young Consumers Were Invited To Give A Review Recently
Of those invited, 80% of clients did leave a review. In general, businesses have asked 66% of all customers to leave a review on their company.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and desire the best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
70 Percent Of Customers Prefer To Find Out About A Business By Means Of Articles And Reviews, Instead Of Advertisements
Ads are all well and good, however it deserves attempting a different approach also. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can likewise affect our buying decisions.
According to social reviews statistics, Facebook affects more than half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are likely to rely on a local business.
Source: RevLocal
The Majority Of Clients Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are evidently the more opinionated ones.
Source: Statista
If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the positive and negative reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. People anticipate to see some unfavorable reviews.
Source: Capterra
Google Accounts For 57.5 Percent Of All Reviews Around The World
Google is in the lead here, followed by Facebook as a remote second.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read consumer reviews, concur that it increases their purchasing confidence.
Companies utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
US Shoppers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
When people read reviews, they focus on various aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA customers.
Source: Statista