88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Data reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Software Reviews Impact Over 98% Of All Buyers

18% of software buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out client reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

15% Of Visitors Do Not Trust Businesses Without Any Online Reviews

No trust means no interactions. 15 percent of potential consumers will not even think about working with a company they can't discover opinions about.

Source: Statuslabs

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews stay without a reaction. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

72 Percent Of Customers Won't Take Action Unless They Check Out Some Reviews

No matter how tempting your marketing is, you still need consumer reviews. There's no other way around it. Consumers are still going to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

83 Percent Of Clients Don't Rely On Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. Many users who no longer trust advertisements pick to pay attention to clients' recommendations online.

Source: Statuslabs

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses doubt the integrity of online reviews. However, they realize the enormous impact user scores have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

If A Business Deals With Issues Rapidly And Efficiently, 95% Of Disappointed Clients Will Go Back To A Business

Customers do not expect you to be perfect. When things go wrong, they do expect you to deal with things. If there's absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review data, individuals devote more than five times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our purchasing decisions.

According to social media reviews stats, Facebook affects the majority of users' purchase decisions.

Facebook reviews stats expose that four out of 5 users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

A Lot Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and score statistics show people value the viewpoint of peers more than any other content.

Source: Collective Bias

91% Of Millennials Have Faith In Online Reviews As Much As Friends And Family

Online review stats put consumers' reviews as the most reliable source of suggestions. Online reviews typically bring the exact same weight as recommendations from family and friends.

Source: Brightlocal