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The Typical Review Word Count Has Become 65% Much Shorter Since 2010
Now a days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.
Source: Review Trackers
88% Of Executives View Reputation Risk As A Top Business Issue
Reputation management statistics show a business's reputation doesn't affect just the clients. Prospective employees likewise look at ratings and take a look at reviews.
Source: Deloitte
61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Generally two-thirds of businesses have outstanding and great ratings. Just 5% of businesses have a rating listed below 3 stars.
Source: Brightlocal
67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
When customers have to choose a service provider, reviews have a massive influence on their decision.
Source: DemandGenReport
A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat consumers fairly usually succeed, review sites help ensure of that.
Source: Statuslabs
89% Of Consumers Browse A Businesses Feedback To Reviews
Not only do the majority of consumers read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
USA Buyers View "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. But according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA clients.
Source: Statista
98% Of Yelp's Browsers Bought From A Business They Found On The Website
Generally, 142 million customers visit Yelp every month. If you have not declared your free Yelp business page, this is as good a time as any.
Source: RevLocal
More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70%
One negative review is enough for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
63.6 Percent Of Customers Go To Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.
These online review statistics reveal the basic popularity of a website can only go so far when it comes to trust.
Source: Review Trackers
70 Percent Of Customers Prefer To Learn About A Business Via Reviews And Short Articles, Rather Than Ads
Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
A Solitary Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have a massive impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44% boost.
Source: RevLocal
Since They Desire To Purchase A Product Or A Service And Want To Get The Facts About The Businesses Items And Services, 82% Of Consumers Go To Review Websites.
Review sites are places that people go to get the truth about a service, product or business. Due to the fact that they have already formed a buying decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they read reviews 'constantly' or 'really often'.
Source: Trust You