83% Of All Young People Were Invited To Submit A Review Recently

Of those invited, 80% of clients did submit a review. Overall, businesses have actually asked 66% of all customers to leave a review on their company.

Source: Brightlocal

Reviews Posted On Twitter Can Help Increase Online Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

52% Of Consumers Rely On A Product More If It Has Negative Reviews Too

We already discussed the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars

Generally 2 out of 3 companies have good and outstanding ratings. Only 5% of businesses have a score below three stars.

Source: Brightlocal

70% Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out many more reviews to get a clear view of how the business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise affect our buying decisions.

According to social media reviews stats, Facebook impacts more than half of users' purchase choices.

Facebook reviews statistics reveal that 4 out of five users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

77% Of Consumers Would Likely Post A Review If They Were Asked

More than a 35% would post a review to inform others about their customer encounter and 24% would most likely direct their review to the company itself.

Over a 26% would want to submit a review to help other people with their decision making process.

Source: Podium

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company

The star ranking is the first thing consumers see. Still, users take notice of other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA consumers.

Source: Statista

Negative Reviews Can Improve Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, people devote more than 5 times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, concur that it increases their purchasing confidence.

Businesses use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Majority Of Consumers Won't Use A Company If It Has Less Than A 4 Star Ranking

This stat is one of many that show the importance of online scores. Now that news of client fulfillment travels this quick, keeping your clients pleased is more crucial than ever.

57% of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked only for companies with an ideal five star score.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Customers

24% of US buyers consider reviews as 'incredibly influential'.

To highlight the importance of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those exact same consumers are also ready to accept slower shipping times for such products.

Source: Turntonetworks

More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to decide not to buy. Three negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of consumer reviews remain without a response. That's regrettable, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they check out reviews 'constantly' or 'extremely frequently'.

Source: Trust You

30% Of Customers Feel Positive About A Business Which Answers Online Reviews

Keeping in touch with your clients develops trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are more willing to invest more money with a company.

Source: Statuslabs

67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

When clients need to select a service provider, reviews have a huge influence on their decision.

Source: DemandGenReport