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77% Of Consumers Would Undoubtedly Submit A Review If They Were Asked
More than a 35% would do it to notify others about their client experience and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to give a review to help other individuals with their choice making process.
Source: Podium
52% Of Consumers Trust A Product More If It Has Negative Reviews As Well
We already touched upon the positive and negative reviews and their effect on customers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.
Source: Capterra
Because They Want To Acquire A Service Or An Item And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Sites.
Users come because they have already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
83% Of All Young Customers Were Invited To Submit A Review Recently
Of those asked, 80% of consumers did give a review. Overall, companies have asked 66% of all clients to submit a review on their business.
Source: Brightlocal
United States Consumers View "Product Performance" To Be The Most Useful Detail In Product Reviews
When people read reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of American clients.
Source: Statista
30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews
Communicating with your consumers creates trust. Even something like reacting to their comments and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are ready to invest more money with a business.
Source: Statuslabs
Just 6% Of Customers Don't Rely On Client Reviews At All
According to consumer review statistics, a tremendous 19% of consumers always rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in regards to conversions.
A single review can have an enormous influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44% boost.
Source: RevLocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to buy a brand-new automobile and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.
With the help of other consumers, you quickly select one that works for you. That's how favorable reviews transform customers into consumers.
Source: Consumer Affairs
Over Half Of Individuals Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are clearly the more opinionated ones.
Source: Statista
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Consumers
24% of US consumers consider reviews as 'exceptionally influential'.
To illustrate the significance of online reviews and rankings, did you know that 81% of customers will pay more for a product with reviews and those same customers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive force for users to devote more time on your website. According to online review stats, people devote more than 5 times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95% suspect censorship or faked reviews.
Source: Reevoo
A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat consumers honorably normally flourish, review sites help ensure of that.
Source: Statuslabs
61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Typically two thirds of companies have exceptional and awesome rankings. Just 5% of companies have a rating listed below three stars.
Source: Brightlocal
98% Of Yelp's Visitors Purchased From A Business They Found On The Website
Normally, 142 million consumers visit Yelp each month. If you have not declared your free Yelp business page, this is as great a time as any.
Source: RevLocal
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star rating is the first thing consumers see. Still, users take notice of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US customers.
Source: Statista