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A Lone Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated content can do wonders in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% increase.
Source: RevLocal
Just 6% Of Consumers Do Not Trust Client Reviews At All
According to customer review stats, a tremendous 19% of consumers always trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Customers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users choose to get things done faster. Buying decisions are made rapidly.
Online reviews are obviously persuasive, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews go on without a response. That's regrettable, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. Customers expect to see some unfavorable reviews.
Source: Capterra
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70%
One negative review suffices for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
A Lot Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
83% Of Consumers Don't Trust Advertising
The conventional channels to reach consumers aren't as influential as they used to be. Most users who no longer trust advertisements pick to pay attention to customers' suggestions online.
Source: Statuslabs
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can likewise influence our buying decisions.
According to social reviews data, Facebook impacts the majority of users' purchase choices.
If it has positive reviews, Facebook reviews statistics expose that 4 out of 5 users are most likely to trust a local business.
Source: RevLocal
86% Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they invest at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
Over Half Of Consumers Won't Utilize A Service If It Has Less Than A 4 Star Rating
This stat is among many that highlight the significance of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your clients delighted is more crucial than ever.
57 percent of consumers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
Additionally, 11 percent looked only for services with a best five star score.
Source: Brightlocal
63.6% Of Consumers Check Out Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
These online review stats show the general popularity of a website can just presume when it concerns trust.
Source: Review Trackers
Software Application Reviews Impact Over 98% Of All Purchasers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
88% Of Executives Consider Reputation Risk As A Leading Business Problem
Reputation management stats show a business's reputation doesn't impact just the clients. Potential employees also take a look at scores and take a look at reviews.
Source: Deloitte
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Over Half Of Consumers Aged 25-34 Published Reviews
According to Statista, the more youthful generations are seemingly the more vocal ones.
Source: Statista