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If They Were Asked, 77% Of Consumers Would Most Likely Leave A Review
More than a 35% would do it to advise others about their client experience and 24% would undoubtedly direct their review to the business itself.
Over a 26% would want to post a review to assist other individuals with their decision making process.
Source: Podium
Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
The Majority Of Consumers Aged 25-34 Gave Reviews
According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.
Source: Statista
30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews
Corresponding with your clients develops trust. Even something easy like reacting to their remarks and reviews can make them feel valued.
As you may expect, clients who feel this way are happy to invest more money with a company.
Source: Statuslabs
60 Percent Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and ranking data reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
Google Accounts For 57.5% Of All Reviews Around The Globe
Google is in the lead here, followed by Facebook as a distant second.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Customers Could Invest 31 Percent More With A Business That Has Excellent Reviews
Focus on this statistic. The more detailed other users explain your product or service, the more money you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
A Single Business Review Can Raise Its Conversions By 10%
Online review statistics reveal user-generated material can do wonders in terms of conversions.
A single review can have a massive impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44% boost.
Source: RevLocal
89% Of Buyers Like To Read Reviews On Their Mobile Devices
Be it through an app or a mobile browser, individuals choose to read reviews on their phones.
Source: Statista
63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
These online review statistics show the general popularity of a site can only presume when it pertains to trust.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business
The star ranking is the first thing customers see. Still, users take notice of other elements also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of US customers.
Source: Statista
The Majority Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact utilize them.
Although we now understand why consumer reviews are so powerful, the majority of businesses apparently don't.
Source: LsaInsider
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. However, they realize the massive impact user rankings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
The Average Review Length Has Become 65% Much Shorter Since 2010
At this present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
73% Of Consumers Think Written Reviews Are More Important Than Star And Number Scores
Online review data make it clear people aren't pleased with ratings alone.
Consumer reviews make the stats appear more genuine which is what the prospective consumers are searching for. Practically a 3rd of consumers state composed reviews are the only feature that makes them think the sites' reviews are helpful and relevant.
Source: Fan and Fuel
86 Percent Of Customers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you give them a great experience.
Source: Brightlocal
74 Percent Of Local Companies Have At Least One Google Review
A single review is far from enough to enhance your site's SERP ranking.
Looking at online rankings stats, we learnt that a company needs to have an average of 40 reviews before people "Award" it with a star.
Source: Brightlocal